This page is a warning to anybody that is considering
self-publishing a book and using Aardvark Global Publishing.
DO NOT USE THIS COMPANY - THEY DO NOT FULFILL THEIR
OBLIGATIONS OR PROMISES
HERE IS MY STORY WITH THEM.
Aardvark Global Publishing is a business that publishes books for authors
as well as providing other publishing services. They have a Web presence
and make it easy to submit on-line for printing. I am in Colorado and
decided to use their service for a special and very important project.
My daughter and six other 4th grade girls were involved in a global
competition called Destination Imagination. As part of this
competition, they wrote a play. As a side effort, these girls expanded
the play into a story, The Missing Masterpiece. After 7 months of work,
the girls completed the play and we sent the story in to be printed as
a gift for them, their teachers, and to present to the local libraries.
As you can imagine, these girls worked extremely hard on this project.
The girls have been excited since last Fall that they were going to
undertake this project.
I submitted a request to Aardvark Global Publishing to print the book on
April 10th. It was complete and ready to print. I requested 50 copies.
The advertising from the company said it would take 3 weeks after the cover
was approved. I told them I must have the books by June 5th - they said it
would be no problem. After weeks of trying to find out what the delay was
on the cover, I finally received it on May 16. I immediately approved it
and again asked about the June 5th deadline. They said they would
absolutely meet the deadline. At that point it was too late to go to
another printer and meet the June 5th deadline. On May 21, they informed me
that the cover needed to be redesigned. I approved the change and waited
for the cover which I was told would be sent immediately. It did not arrive
until June 1. I was still told the books would be sent overnight mail and
arrive on the 5th. I still have not seen any evidence of the books.
Aardvark has let down these girls with no satisfactory explanation. I
have never had such reprehensible service. It is too late to provide
adequate remedy for my daughter and their 4th grade team, but I hope this
awareness will prevent another group of girls from experiencing the same
disappointment and pain.
ONCE AGAIN - DO NOT USE THIS COMPANY
AVOID THE DISAPPOINTMENT - USE ANYBODY BUT AARDVARK GLOBAL